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Fix It
  • Product ID: 9781591847878
  • Availability: in stock. Ships next working day In stock Out of stock -

Fix It

$15.00 $52.99
Author: Roger Connors

Format: Hardback

Number of Pages: 416


Fix It is destined to become an indispensable leadership and management resource for resolving any pressing problem in your organization. Whatever you need, from more accountability and ownership to greater engage-ment and leadership, this book will help you get the results you need. For more information, visit- www.fixit-book.com One factor, more than any other, causes the problems business leaders fear most. Lackluster performance, sinking profits, and unmet stockholder expectations all stem from one source- a massive decline in em-ployee engagement. Rather than blaming employees themselves for the decline, however, the Workplace Accountability Study reveals how to fix it- the secret lies with those who lead and manage our organiza-tions. To inspire employees to be fully engaged, men-tally and emotionally, in their work, leaders must first and foremost fix accountability-in themselves, their teams, and the entire enterprise. But how? To answer that question, Roger Con-nors and Tom Smith-cofounders of Partners In Leadership, the Accountability Training and Culture Change Company, and the authors of the New York Times bestseller The Oz Principle, the definitive bible on workplace accountability-have joined forces with three expert field practitioners. The resulting book not only presents eye-opening insights drawn from the authors' three-year, first-of-its-kind Workplace Accountability Study, it also offers 240 proven solu-tions advanced by 120 successful leaders interviewed exclusively for this book. Their combined wisdom can help you solve every conceivable accountability prob-lem, whenever and wherever it pops up. Since one size does not fit all in today's chal-lenging business environment, this official sequel to The Oz Principle provides an innovative, self-directed journey into accountability that enables you to tailor solutions to your own unique situation. Fix It tack-les the 16 Accountability Traits consistently found in highly accountable, effective people, teams, and organizations, and it guides you to the ones you need to fix right now. You will design your personally tailored path through the book- 1. In Part 1, you create your Fix It Bucket List by taking the three-minute Fix It Assessment. 2. In Part 2, you spend fifteen minutes reading about the Accountability Trait in question. 3. In Part 3, you explore several tried-and-true solu-tions that will work for you, your team, or your entire organization. Fix It is destined to become an indispensable leadership and management resource for resolving any pressing problem in your organization. Whatever you need, from more accountability and ownership to greater engage-ment and leadership, this book will help you get the results you need. For more information, visit- www.fixit-book.com
  • Author: Roger Connors

  • Format: Hardback
  • Tags: Business, Business & Economics, Hardback, Management, May-2022
  • Barcode: 9781591847878
  • Please note that some books may be Remainder Marked
  • We offer Flat Rate Shipping Australia-wide on all orders, no matter how many books you buy. We also offer FREE in-store pickup at any of our Book Grocer stores around Australia.

    Currently we do not ship outside Australia. We have a separate website for New Zealand customers which can be found here.

    NB. Occasionally we open up a shipping window to allow New Zealand customers to order from the Australian website, and have their order shipped in the next shipping container.  Details of our shipping window can be found in our blog

    Shipping Costs

    Please see the table below for your shipping rate:

     State Shipping Cost (Flat rate)
    VIC, NSW, ACT, SA, TAS and QLD $10
    WA and NT

    $20

     

    If you would like to ship items to more than one address, please place separate orders for these items. 

    Shipping Time

    We endeavour to process your item(s) within 24/48 business hours. We use a combination of Australia Post (for smaller orders) and a shipping company to deliver your order.  You can expect your items within 4-5 days outside peak (Christmas) season. 

    For in-store pickup: Our warehouse is Melbourne-based. We deliver customer orders to our stores on a regular but somewhat unpredictable schedule. If you are based in Melbourne your order is likely to arrive at your selected store earlier than if you select an interstate in-store pickup option.

    Pickup from our Bourke, Spencer and Northcote stores could take up to 1 week to receive your order. 

    Pickup from our Newcastle and Majura stores could take up to 2 weeks to receive your order.

    Pickup from our Tullamarine Warehouse your order will be ready the next business day.

    Your chosen store will get in touch with you by email to let you know your book has arrived. 

    Wondering about what happened to our previous Free Shipping policy? Our reasons for making this change can be found here

    Change of Mind - Remainder Marks

    Generally we do not accept returns due to a change of mind. 

    Our books are remainders which means that they occasionally have a texta mark at the base of the book.  This is one reason our prices are so low.  Unfortunately we cannot accept returns for books that are marked in this way. 

    Change of Mind - Mystery Boxes

    We do not generally provide a change-of-mind refund simply because a Mystery Box contains books you are not interested in.  Any refunds we may give will be on a discretionary basis and will depend on the box being shipped back to us. You would be required to pay return shipping for your box.

    Mystery Box - Important to Read:  We do our best to ensure that our Mystery Boxes contain books selected from a wide range of categories.  (Aside from specific Mystery Boxes such as YA Mystery, of course).  As such, you're almost certainly not going to love all the books.  However, they are about $3 each, so can be re-gifted, used for craft, used to bulk out your collection, saved for a hobby you don't yet have... it's up to you!

    We will, however, provide you with a refund for any duplicates of the same title in a Mystery (or any) Box.  Please send a photograph with your email.  The refund is calculated as a proportion of the number of books in the box. 

    If you are concerned you might not like the books in a Mystery Box, we strongly encourage you to try one of our category boxes instead - which have the full book list published in the description.  

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    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    Exceptions / non-returnable items

    Unfortunately, we cannot accept returns on sale items or gift cards. 

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