{"product_id":"9780008654788-retail-the-happy-index-a-people-first-approach-to-leadership","title":"The Happy Index: A People-First Approach to Leadership","description":"Discover the key to positive workplaces and better results from one of Britain's most successful leaders. A Waterstones Book of the Month and Paperback of the Year 2025 'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.'  The Guardian   The Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams. ______________________________ James Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy. The Happy Index  invites readers into a world where employee happiness isn't just a buzzword - it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain's best-loved high-street brands, Timpson shares the secrets behind his unique approach to 'upside-down' management. His infectious passion for people shines through every page and in the very real measures he has introduced - from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of. From a leader who knows what it takes to build thriving organisations,  The Happy Index  gives companies, start-ups and leaders the tools they need to bring Timpson's revolutionary approach to their working lives.","brand":"Book Grocer","offers":[{"title":"Default Title","offer_id":49159037878491,"sku":"9780008654788-RETAIL","price":21.24,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0523\/7646\/9701\/files\/ec02d567-c7e4-4b6d-bb8e-a77b1fee6775.jpg?v=1787148106","url":"https:\/\/bookgrocer.com\/products\/9780008654788-retail-the-happy-index-a-people-first-approach-to-leadership","provider":"Book Grocer","version":"1.0","type":"link"}