certify image
Rated 4.7/5 based on 1375 reviews.
Going Social: Excite Customers, Generate Buzz, and Energize Your Brand with the Power of Social Media
  • Product ID: 9780814432556
  • Availability: in stock. Ships next working day In stock Out of stock -

Going Social: Excite Customers, Generate Buzz, and Energize Your Brand with the Power of Social Media

$15.00 $32.99
Author: Jeremy Goldman

Format: Paperback / softback

Number of Pages: 288


In the increasingly vital world of social media marketing, if you don't have a strong digital presence, it's like you're not even there. Going Social is an indispensable guide to taking advantage of digital marketing, reaching a critical number of prospective customers, and revitalizing your business's brand. You'll gain answers to the questions every marketer is asking, like How much is a Facebook "like" worth What are the best dashboards for monitoring multiple social channels simultaneously How do you keep it all going around the clock And which automation tools, promotional ads, scheduling platforms, and social media channels offer the greatest return on investment For more than a decade, author Jeremy Goldman has helped companies inject "social" into their marketing processes. He explains the ins and outs of platforms such as Facebook, Twitter, LinkedIn, Google+, Foursquare, Instagram, and Pinterest and teaches readers how to formulate a social strategy, pinpoint and cater to the right audience, give their brand a unique online voice, create relevant and engaging content, identify and reward influencers, build strong bonds with bloggers, become truly customer-centric, respond to negative feedback, use targeting to engage more effectively, turn employees into social marketers, and engage with ROI in mind.The digital landscape offers unprecedented opportunities to spread the word about products and services. While other businesses struggle to transition from traditional marketing to online engagement, you'll be enacting a social media strategy that magnifies customer loyalty. Featuring insights from entrepreneurs, social media directors, community managers, bloggers, and other experts, Going Social will teach you how to leverage our brave new social frontier.
  • Author: Jeremy Goldman

  • Format: Paperback / softback
  • Tags: Business, Business & Economics, March-2022, Paperback / softback
  • Barcode: 9780814432556
  • Please note that some books may be Remainder Marked
  • We offer Flat Rate Shipping Australia-wide on all orders, no matter how many books you buy. We also offer FREE in-store pickup at any of our Book Grocer stores around Australia.

    Currently we do not ship outside Australia. We have a separate website for New Zealand customers which can be found here.

    NB. Occasionally we open up a shipping window to allow New Zealand customers to order from the Australian website, and have their order shipped in the next shipping container.  Details of our shipping window can be found in our blog

    Shipping Costs

    Please see the table below for your shipping rate:

     State Shipping Cost (Flat rate)
    VIC, NSW, ACT, SA, TAS and QLD $10
    WA and NT

    $20

     

    If you would like to ship items to more than one address, please place separate orders for these items. 

    Shipping Time

    We endeavour to process your item(s) within 24/48 business hours. We use a combination of Australia Post (for smaller orders) and a shipping company to deliver your order.  You can expect your items within 4-5 days outside peak (Christmas) season. 

    For in-store pickup: Our warehouse is Melbourne-based. We deliver customer orders to our stores on a regular but somewhat unpredictable schedule. If you are based in Melbourne your order is likely to arrive at your selected store earlier than if you select an interstate in-store pickup option.

    Pickup from our Bourke, Spencer and Northcote stores could take up to 1 week to receive your order. 

    Pickup from our Newcastle and Majura stores could take up to 2 weeks to receive your order.

    Pickup from our Tullamarine Warehouse your order will be ready the next business day.

    Your chosen store will get in touch with you by email to let you know your book has arrived. 

    Wondering about what happened to our previous Free Shipping policy? Our reasons for making this change can be found here

    Change of Mind - Remainder Marks

    Generally we do not accept returns due to a change of mind. 

    Our books are remainders which means that they occasionally have a texta mark at the base of the book.  This is one reason our prices are so low.  Unfortunately we cannot accept returns for books that are marked in this way. 

    Change of Mind - Mystery Boxes

    We do not generally provide a change-of-mind refund simply because a Mystery Box contains books you are not interested in.  Any refunds we may give will be on a discretionary basis and will depend on the box being shipped back to us. You would be required to pay return shipping for your box.

    Mystery Box - Important to Read:  We do our best to ensure that our Mystery Boxes contain books selected from a wide range of categories.  (Aside from specific Mystery Boxes such as YA Mystery, of course).  As such, you're almost certainly not going to love all the books.  However, they are about $3 each, so can be re-gifted, used for craft, used to bulk out your collection, saved for a hobby you don't yet have... it's up to you!

    We will, however, provide you with a refund for any duplicates of the same title in a Mystery (or any) Box.  Please send a photograph with your email.  The refund is calculated as a proportion of the number of books in the box. 

    If you are concerned you might not like the books in a Mystery Box, we strongly encourage you to try one of our category boxes instead - which have the full book list published in the description.  

    Damaged or incorrect orders 

    If you have received items that are damaged or incorrect please contact us at help@bookgrocer.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    Exceptions / non-returnable items

    Unfortunately, we cannot accept returns on sale items or gift cards. 

    Refunds

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

    Customer Reviews

    No reviews yet
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)

    Related Products

    Recently Viewed Products

    Customer Reviews

    No reviews yet
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    BACK TO TOP