{"product_id":"9781591844143-secondhand-how-did-that-happen-holding-people-accountable-for-results-the-positive-principled-way","title":"How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way","description":"\u003cstrong\u003eNB: This is a secondhand book in very good condition.  See our FAQs for more information. Please note that the jacket image is indicative only.  A description of our secondhand books is not always available.  Please contact  us if you have a question about this title.\u003cbr\u003e\n\u003cstrong\u003eAuthor: Tom Smith\n\u003cbr\u003e\u003cbr\u003e\n\nFormat: Paperback \n\u003cbr\u003e\u003cbr\u003e\n\nNumber of Pages: 256\u003c\/strong\u003e\u003c\/strong\u003e\n\u003cbr\u003e\u003cbr\u003eThe New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line.     The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, \"How did that happen?\"    Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way.    As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer- creating greater accountability in all the people on whom you depend.","brand":"Secondhand Stock","offers":[{"title":"Default Title","offer_id":46444912509147,"sku":"9781591844143-SECONDHAND","price":10.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0523\/7646\/9701\/files\/9781591844143-us-300.jpg?v=1737583555","url":"https:\/\/bookgrocer.com\/products\/9781591844143-secondhand-how-did-that-happen-holding-people-accountable-for-results-the-positive-principled-way","provider":"Book Grocer","version":"1.0","type":"link"}