Managing Quality Customer Service

Managing Quality Customer Service

$21.95 AUD $10.00 AUD

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NB: This is a secondhand book in very good condition. See our FAQs for more information. Please note that the jacket image is indicative only. A description of our secondhand books is not always available. Please contact us if you have a question about this title.
Author: William B. Martin

Format: Paperback

Number of Pages: 96

Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving.



Vendor: Secondhand Stock
SKU: 9780749403522-SECONDHAND
Categories: All Best Sellers - Individual titles Black Friday 2024 Business & Economics Only One Copy Second-hand Books
Tags: Business & Economics October-2024 Paperback Public relations Secondhand
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Description
NB: This is a secondhand book in very good condition. See our FAQs for more information. Please note that the jacket image is indicative only. A description of our secondhand books is not always available. Please contact us if you have a question about this title.
Author: William B. Martin

Format: Paperback

Number of Pages: 96

Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving.