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Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
Author: Micah Solomon Format: Paperback Number of Pages: 240 The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the...
Side Hustle in Progress: A Practical Guide to Kickstarting Your Business
Author: Elizabeth Ogabi Format: Paperback Number of Pages: 160 It's time to make your ideas a reality. Because if not now, when? * Are you feeling overwhelmed by all the...
Liftoff: Elon Musk and the Desperate Early Days That Launched SpaceX
Author: Eric Berger Format: Paperback Number of Pages: 288 'Just read it.' Elon Musk The dramatic inside story of the first four historic flights that launched SpaceX-and Elon Musk-from a...
What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business
Author: Nicholas Webb Format: Paperback Number of Pages: 240 This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction. Whether you're selling...
What's Wrong with Economics?: A Primer for the Perplexed
Author: Robert Skidelsky Format: Hardback Number of Pages: 248 A passionate and informed critique of mainstream economics from one of the leading economic thinkers of our time This insightful book...
The First Serious Optimist: A. C. Pigou and the Birth of Welfare Economics
Author: Ian Kumekawa Format: Hardback Number of Pages: 352 A groundbreaking intellectual biography of one of the twentieth century's most influential economists The First Serious Optimist is an intellectual biography...
Influence Empire: The Story of Tencent and China's Tech Ambition: Shortlisted for the FT Business Book of 2022
Author: Lulu Yilun Chen Format: Paperback Number of Pages: 256 In 2019, a Chinese entity called Tencent overtook Facebook to become the world's fifth-largest company. It was a watershed moment,...
The New One Minute Manager (The One Minute Manager)
Author: Kenneth Blanchard Format: Paperback Number of Pages: 112 With a new foreword by Ken Blanchard The original, bestselling blockbuster which has transformed businesses world wide. The blockbuster number one...
The Power Code: More Joy. Less Ego. Maximum Impact For Women (and Everyone)
Author: Katty Kay Format: Paperback Number of Pages: 304 Power is not working-for women, for men, or for the world. We don't need to remake women. We need to remake...
Direct: The Rise of the Middleman Economy and the Power of Going to the Source
Author: Kathryn Judge Format: Hardback Number of Pages: 304 Axiom Award Gold Medalist for Business Theory Finance expert, law professor, and fellow overwhelmed consumer Kathryn Judge investigates the surprising ways...
How a Little Planning Beats a Lot of Firefighting: Use simple planning skills to transform your productivity
Author: Fergus O'Connell Format: Paperback Number of Pages: 176 If you ve ever been told that you have to do more with less or work smarter not harder and wondered...
The Rational Optimist: How Prosperity Evolves
Author: Matt Ridley Format: Paperback Number of Pages: 464 Shortlisted for the BBC Samuel Johnson Prize for Non-fiction 2011. Life is on the up. We are wealthier, healthier, happier, kinder,...
Give and Take: Why Helping Others Drives Our Success
Author: Adam Grant Format: Paperback Number of Pages: 384 The motivations behind today's most successful leaders and entrepreneurs come to a simple yet decisive explanation: there are people who give,...
The Eight Paradoxes of Great Leadership: Embracing the Conflicting Demands of Today's Workplace
Author: Tim Elmore Format: Hardback Number of Pages: 240 Become a next generation leader-rich in emotional and social intelligence and orchestrating outstanding collaborative results-by mastering these eight status quo-shattering paradoxes....
I Hope This Email Finds You Never: The Official Guide to Blissfully Surviving the Modern Workplace
Author: Ken Kupchik Format: Paperback Number of Pages: 208 Ahhh, the modern workplace: a cauldron of stress and anxiety. From the moment we accept a new role, we're thrown into...
Throwing Rocks at the Google Bus: How Growth Became the Enemy of Prosperity
Author: Douglas Rushkoff Format: Paperback Number of Pages: 304 Why doesn't the explosive growth of companies like Facebook and Uber deliver more prosperity for everyone? What is the systemic problem...
Lean Out: The Truth About Women, Power, and the Workplace
Author: Marissa Orr Format: Hardback Number of Pages: 240 More than fifty years since the passage of the Equal Pay Act, the wage gap still hovers at 80 percent. Half...
The Gold Standard: Giving Your Customers What They Didn't Know They Wanted
Author: Colin Cowie Format: Hardback Number of Pages: 288 Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of...
Developing the Leader Within You 2.0
Author: John C. Maxwell Format: Paperback Number of Pages: 224 Learn how to develop the influence, character, service and vision that it takes to be a leader in every aspect...
10 Leadership Virtues for Disruptive Times: Coaching Your Team Through Immense Change and Challenge
Author: Tom Ziglar Format: Hardback Number of Pages: 256 Tom Ziglar, CEO of Zig Ziglar Corp, shares ten leadership virtues that are essential for coaching employees through immense change and...
Take Back Your Power: 10 New Rules for Women at Work
Author: Deborah Liu Format: Paperback Number of Pages: 240 You can't make the world fair, but you can take back your power. As a woman in Silicon Valley who worked...
Overcome Your Villains: Mastering Your Beliefs, Actions, and Knowledge to Conquer Any Adversity
Author: Heather Monahan Format: Paperback Number of Pages: 240 Whether you're facing the glass ceiling, a toxic work environment, or anything in between, limit-breaking female founder Heather Monahan's 3-Step BAK...
From Startup to Exit: An Insider's Guide to Launching and Scaling Your Tech Business
Author: Shirish Nadkarni Format: Paperback Number of Pages: 320 Tech entrepreneurs, make your startup dreams come true by utilizing this invaluable, founder-to-founder guide to successfully navigating all phases of the...
Money and Love: An Intelligent Roadmap for Life's Biggest Decisions
Author: Myra Strober Format: Hardback Number of Pages: 320 MONEY & LOVE: An Intelligent Roadmap for Life's Biggest Decisions is a guide for navigating life's most consequential and daunting decisions...
The Obstacle is the Way: The Ancient Art of Turning Adversity to Advantage
Author: Ryan Holiday Format: Paperback Number of Pages: 224 We give up too easily. With a simple change of attitude, what seem like insurmountable obstacles become once-in-a-lifetime opportunities. Ryan Holiday,...
How Not to F*ck Up Your Startup: Lessons on Building Something Amazing
Author: Tom Fairey Format: Paperback Number of Pages: 288 Turn your great idea into a fully funded startup with this straight-talking real-world guide Great ideas are everywhere. You've probably already...
The Power Code: More Joy. Less Ego. Maximum Impact For Women (and Everyone)
Author: Katty Kay Format: Paperback Number of Pages: 304 Power is not working-for women, for men, or for the world. We don't need to remake women. We need to remake...
Untethered: Living the digital nomad life in an uncertain world
Author: Nathan James Thomas Format: Paperback Number of Pages: 232 The dream of being a digital nomad has inspired many to quit their jobs and attempt to live a life...
The Power of Conflict: Speak Your Mind and Get the Results You Want
Author: Jon Taffer Format: Hardback Number of Pages: 224 Star and executive producer of the hit TV show Bar Rescue and New York Times bestselling author of Don't Bullsh*t Yourself,...
10 Leadership Virtues for Disruptive Times: Coaching Your Team Through Immense Change and Challenge
Author: Tom Ziglar Format: Hardback Number of Pages: 256 Tom Ziglar, CEO of Zig Ziglar Corp, shares ten leadership virtues that are essential for coaching employees through immense change and...
The Cult of We: WeWork and the Great Start-Up Delusion
Author: Eliot Brown Format: Paperback Number of Pages: 464 'An amazing portrait of how grifters came to be called visionaries and high finance lost its mind.' Charles Duhigg, bestselling author...
Untethered: Living the digital nomad life in an uncertain world
Author: Nathan James Thomas Format: Paperback Number of Pages: 232 The dream of being a digital nomad has inspired many to quit their jobs and attempt to live a life...
Artpreneur: The Step-by-Step Guide to Making a Sustainable Living from Your Creativity
Author: Miriam Schulman Format: Paperback Number of Pages: 256 A step-by-step guide for creatives to transform your passion into a profitable business. Whether you're a musician, photographer, painter, writer, dancer,...
The Cult of We: WeWork and the Great Start-Up Delusion
Author: Eliot Brown Format: Paperback Number of Pages: 320 'An amazing portrait of how grifters came to be called visionaries and high finance lost its mind.' Charles Duhigg, bestselling author...
Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies
Author: Reid Hoffman Format: Paperback Number of Pages: 288 Foreword by Bill Gates From the authors of New York Times bestsellers, The Alliance and The Start-up of You, comes a...
Effective Hiring: Mastering the Interview, Offer, and Onboarding
Author: Paul Falcone Format: Paperback Number of Pages: 144 PUT THE RIGHT PEOPLE IN PLACE THE FIRST TIME with the help of scripts, templates, and tools you can apply immediately,...
Workplace Ethics: Mastering Ethical Leadership and Sustaining a Moral Workplace
Author: Paul Falcone Format: Paperback Number of Pages: 144 LEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGES Paul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you...
The Power of Conflict: Speak Your Mind and Get the Results You Want
Author: Jon Taffer Format: Hardback Number of Pages: 224 Star and executive producer of the hit TV show Bar Rescue and New York Times bestselling author of Don't Bullsh*t Yourself,...
10 Leadership Virtues for Disruptive Times: Coaching Your Team Through Immense Change and Challenge
Author: Tom Ziglar Format: Paperback Number of Pages: 256 Tom Ziglar, CEO of Zig Ziglar Corp, shares ten leadership virtues that are essential for coaching employees through immense change and...
The First-Time Manager
Author: Jim McCormick Format: Paperback Number of Pages: 304 The trusted management classic and go to guide for anyone facing new responsibilities as a first time manager. Learn to conquer...
The Deal: Secrets for Mastering the Art of Negotiation
Author: Josh Flagg Format: Hardback Number of Pages: 240 LEARN STRATAGIES FOR SUCCESSFUL DEAL MAKING Star of the hit show Million Dollar Listing Los Angeles, Josh Flagg shares his secrets...
Leadership Defense: Mastering Progressive Discipline and Structuring Terminations
Author: Paul Falcone Format: Paperback Number of Pages: 160 LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLY A quick-guide to legally and ethically mastering progressive discipline and structured termination,...
Cultures of Belonging: Building Inclusive Organizations that Last
Author: Alida Miranda-Wolff Format: Paperback Number of Pages: 272 Clear, actionable steps for you to build new values, experiences, and perspectives into your organizational culture, infusing it with the diversity,...
The Diversity Gap: Where Good Intentions Meet True Cultural Change
Author: Bethaney Wilkinson Format: Hardback Number of Pages: 272 A sweeping leadership framework to institute clear and intentional actions throughout your organization so that people of all racial backgrounds are...
The Art of Excellent Products: Enchanting Customers with Premium Brand Experiences
Author: Riccardo Illy Format: Paperback Number of Pages: 208 Italian brands are known to create some of the most premium, sought-after products in the world. Learn to compete in the...
The End Of The World Is Just The Beginning: Mapping the Collapse of Globalization
Author: Peter Zeihan Format: Paperback Number of Pages: 512 A New York Times Bestseller! 2019 was the last great year for the world economy. For generations, everything has been getting...
The Great Crash: How the Stock Market Crash of 1929 Plunged the World into Depression
Author: Selwyn Parker Format: Paperback Number of Pages: 336 This is the story of the financial cataclysm that started with the Wall Street stock market crash of 1929, and set...
Surviving the Daily Grind: Bartleby's Guide to Work
Author: Philip Coggan Format: Hardback Number of Pages: 208 We spend a lot of our time at work and would be depressed with nothing to do. But when it gets...