Moments of Truth

Moments of Truth

$29.95 AUD $10.00 AUD

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Condition: SECONDHAND

This is a secondhand book. The jacket image is indicative only and does not represent the condition of this copy. For information about the condition of this book you can email us.

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

Author: Jan Carlzon
Format: Paperback, 160 pages, 135mm x 203mm, 147 g
Published: 2001, HarperCollins Publishers Inc, United States
Genre: Management Techniques

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Description
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.