The Design of Everyday Things
Condition: SECONDHAND
This is a secondhand book. The jacket image is indicative only and does not represent the condition of this copy. For information about the condition of this book you can email us.
A popular, entertaining, and insightful analysis of why some products satisfy customers while others only frustrate them. "This book is a joy -- fun and of the utmost importance." -- Tom Peters. B & W photographs and illustrations throughout.
Author: Donald A. Norman
Format: Paperback, 133mm x 210mm, 272 g
Published: 1990, Bantam Doubleday Dell Publishing Group Inc, United States
Genre: Management & Business: General
Description
A popular, entertaining, and insightful analysis of why some products satisfy customers while others only frustrate them. "This book is a joy -- fun and of the utmost importance." -- Tom Peters. B & W photographs and illustrations throughout.
The Design of Everyday Things