Fierce Conversations (Revised and Updated): Achieving Success at Work
Condition: SECONDHAND
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The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: overcome barriers to meaningful communication; expand and enrich conversations with colleagues, friends, and family; increase clarity and improve understanding; handle strong emotions on both sides of the table.
Author: Susan Scott
Format: Paperback, 368 pages, 153mm x 228mm, 352 g
Published: 2004, Penguin Putnam Inc, United States
Genre: Careers & Success
Description
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: overcome barriers to meaningful communication; expand and enrich conversations with colleagues, friends, and family; increase clarity and improve understanding; handle strong emotions on both sides of the table.
Fierce Conversations (Revised and Updated): Achieving Success at Work