The Rise And Fall Of Marks & Spencer

The Rise And Fall Of Marks & Spencer

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NB: This is a secondhand book in very good condition. See our FAQs for more information. Please note that the jacket image is indicative only. A description of our secondhand books is not always available. Please contact us if you have a question about this title.

Author: Judi Bevan

Format: Hardback

Number of Pages: 296


For decades Marks & Spencer were unassailable. It was the most successful retailer in the world. Its clothes were a byword for affordable quality and its food-halls pioneered ready-prepared meals. It cared for its staff, the City loved it; the company was the perfect British success story. But then so suddenly that it took everyone by surprise, Britain's best-loved chain went down the tube. Customers abandoned the shops, suddenly they were dowdy, staff deserted in droves and the shares plummeted. Why? What went wrong? Judi Bevan, a seasoned business journalist has watched M&S for years, interviewed all the principal players from suppliers to directors, and shows how the success was soured by arrogance. This is a tale of hubris that everyone can learn from.
Description
NB: This is a secondhand book in very good condition. See our FAQs for more information. Please note that the jacket image is indicative only. A description of our secondhand books is not always available. Please contact us if you have a question about this title.

Author: Judi Bevan

Format: Hardback

Number of Pages: 296


For decades Marks & Spencer were unassailable. It was the most successful retailer in the world. Its clothes were a byword for affordable quality and its food-halls pioneered ready-prepared meals. It cared for its staff, the City loved it; the company was the perfect British success story. But then so suddenly that it took everyone by surprise, Britain's best-loved chain went down the tube. Customers abandoned the shops, suddenly they were dowdy, staff deserted in droves and the shares plummeted. Why? What went wrong? Judi Bevan, a seasoned business journalist has watched M&S for years, interviewed all the principal players from suppliers to directors, and shows how the success was soured by arrogance. This is a tale of hubris that everyone can learn from.
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