How To Complain
Condition: SECONDHAND
This is a secondhand book. The jacket image is a photograph of the exact copy we have in stock. This image shows the condition of this book. Further condition remarks are below.
Condition remarks:
Book: Good
Jacket: No dust jacket
Pages: Yellowed
Condition remarks: Condition as shown in image
In a world overrun by shoddy service, faulty products, and institutionalised indifference, How to Complain is the indispensable guide for anyone who has ever been wronged and didn't know how to fight back. Christopher Ward arms the reader with practical, witty, and devastatingly effective strategies for navigating the bureaucratic maze of customer service, corporate stonewalling, and petty officialdom — transforming the frustrated consumer into a formidable adversary. Illustrated with gleeful venom by Frank Dickens, the book turns the art of the complaint into something both instructive and deeply entertaining. Ward writes with the sharp, knowing wit of a seasoned observer of British social absurdity, blending comic sensibility with genuine, actionable advice. As Bernard Levin of *The Times* aptly noted, the work is practical, sensible, meticulously accurate and delightfully vicious — a combination rarely achieved in the self-help genre. Whether you're battling a cold restaurant meal, a delayed train, or a malfunctioning appliance, Ward's irreverent yet methodical approach will leave you wondering why you ever suffered in silence.
Author: Christopher Ward
Format: Paperback
Genre: Humour
Condition remarks:
Book: Good
Jacket: No dust jacket
Pages: Yellowed
Condition remarks: Condition as shown in image
In a world overrun by shoddy service, faulty products, and institutionalised indifference, How to Complain is the indispensable guide for anyone who has ever been wronged and didn't know how to fight back. Christopher Ward arms the reader with practical, witty, and devastatingly effective strategies for navigating the bureaucratic maze of customer service, corporate stonewalling, and petty officialdom — transforming the frustrated consumer into a formidable adversary. Illustrated with gleeful venom by Frank Dickens, the book turns the art of the complaint into something both instructive and deeply entertaining. Ward writes with the sharp, knowing wit of a seasoned observer of British social absurdity, blending comic sensibility with genuine, actionable advice. As Bernard Levin of *The Times* aptly noted, the work is practical, sensible, meticulously accurate and delightfully vicious — a combination rarely achieved in the self-help genre. Whether you're battling a cold restaurant meal, a delayed train, or a malfunctioning appliance, Ward's irreverent yet methodical approach will leave you wondering why you ever suffered in silence.