Aftermarketing
Condition: SECONDHAND
This is a secondhand book. The jacket image is indicative only and does not represent the condition of this copy. For information about the condition of this book you can email us.
Stresses the importance of maintaining good customer relations, and offers advice on service evaluation, customer files, communication, and quality.
Author: Terry Vavra
Format: Paperback, 314 pages, 152mm x 229mm, 454 g
Published: 1995, McGraw-Hill Education - Europe, United States
Genre: Sales & Marketing
Description
Stresses the importance of maintaining good customer relations, and offers advice on service evaluation, customer files, communication, and quality.
Aftermarketing