The Employee Advantage: How Putting Workers First Helps Business

The Employee Advantage: How Putting Workers First Helps Business

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In an ever-shifting work landscape, leaders can no longer ignore their most overlooked stakeholders-their employees. In The Employee Advantage , behavioural economist Stephan Meier explains why organizations must value their employees as much as-if not more than-their customers: those that pivot toward an employee-centric model will be more profitable, innovative, and appealing to top talent. The good news? You don't need to start from scratch. The customer-centric tools that give you a competitive advantage can be repurposed to focus on employees. Through case studies of Fortune 500 companies like Costco, DHL, and Best Buy as well as smaller organizations, you will learn: * Why employees care about more than just money when it comes to their jobs-the same way customers care about more than just price * What two mindset shifts are essential to becoming an employee-centric workplace * How improving your employee experience will benefit your business and your bottom line The future of work is human-centric. The companies that win in the marketplace will be those with the best employees. To get and stay ahead, businesses must embrace the employee advantage.

Author: Stephan Meier
Format: Hardback, 288 pages, 162mm x 234mm, 480 g
Published: 2024, PublicAffairs,U.S., United States
Genre: Management & Business: General

Description

In an ever-shifting work landscape, leaders can no longer ignore their most overlooked stakeholders-their employees. In The Employee Advantage , behavioural economist Stephan Meier explains why organizations must value their employees as much as-if not more than-their customers: those that pivot toward an employee-centric model will be more profitable, innovative, and appealing to top talent. The good news? You don't need to start from scratch. The customer-centric tools that give you a competitive advantage can be repurposed to focus on employees. Through case studies of Fortune 500 companies like Costco, DHL, and Best Buy as well as smaller organizations, you will learn: * Why employees care about more than just money when it comes to their jobs-the same way customers care about more than just price * What two mindset shifts are essential to becoming an employee-centric workplace * How improving your employee experience will benefit your business and your bottom line The future of work is human-centric. The companies that win in the marketplace will be those with the best employees. To get and stay ahead, businesses must embrace the employee advantage.