Business and Management

"Is Six Sigma the exclusive domain of manufacturing and service operations, or can excellence be mandated (and achieved) throughout an entire organization? This refreshing book reveals how to apply the...

Designed for any introductory course in Management in undergraduate or postgraduate studies. Management is a dynamic and exciting field. In New Zealand, Australia and the Asia Pacific region, as in...

This is a set and includes ISBN: 9780787975265 SkillPath Leadership Challenge Package and ISBN: 9780787984915 The Leadership Challenge, 4th Edition.

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service. When customers complain, employees respond. The typical service model is...

This book features a select group of top--notch recruiters on the topic of choosing and changing career paths. It explores the challenges associated with mid--to--senior--level career navigation and also looks...

How you can increase and sustain organic revenue and profit growth . . . whether you're running an entire company or in your first management job. Over the past seven...

Patterned after Strunk and White's classic The Elements of Style, this new edition concisely summarizes the substantial existing research on the art and science of mentoring. The Elements of Mentoring...

AN INSTANT USA TODAY BESTSELLER! From an experienced organizational psychologist comes a unique guide to learning how to better read and understand people and make improved, more informed business decisions...

Whether you're a CEO or a fledgling administrative assistant, there is something for you in Our Turn. In Our Turn, Kirstine Stewart, VP Media for Twitter - named one of...

How to get past the most common myths about creativity to design truly innovative strategies We tend to think of creativity in terms reminiscent of the ancient muses: divinely-inspired, unpredictable,...

Become a successful information technology consultant! This is the only book on the market that will teach you the crucial "soft skills" of communication, facilitation, and presentation, plus a methodology...

The true story of the man with the Best Job in the World The Best Job in the World is the story of how following your passions can lead to...

Creativity is becoming increasingly important for all businesses as competition intensifies because to act creatively is the best and cheapest way to get added value out of existing resources and...

Today, most Americans are working in the gig economy--mixing together short-term jobs, contract work, and freelance assignments. Learn how to embrace the independent and self-sufficient world of freelance! The Gig...

This is the first title in the new "Global Business" series of books written by leading experts in the field of international business and management. The book aims to provide...

Wherever you work, the chances are you have fallen under the poisonous spell of business bullshit and jargon. Very few of us seem able to avoid "reaching out", or "walk...

Expert advice on attracting, training, managing, retaining, and succeeding with America's newest generation of hard-working, tech-savvy employees. A new generation is entering the American workforce - Gen Z, the age...

In today's digital age, where we are bombarded with more information than ever before, the power to influence has never been more important. whatever walk of life, you will need...

Each month, millions of business leaders look to Forbes magazine for insight into the world of business - and into the business of life. The books in this series reflect...

Are you studying towards gaining the Project Management Professional (PMP) credential? If you are you need this book to help assess how well your study is going. The book contains...

Modern managers need to cope with the initiation and implementation of change in organizations. However, there are many types of change, and each one needs to be identified and the...

THE DEFINITIVE GUIDE TO PROGRAM MANAGEMENT--FULLY UPDATED AND REVISED Program managers must strike a balance between operations and project implementations in order to develop and maintain a culture in which...

We all depend on the finance sector. We need it to store our money, manage our payments, finance housing stock, restore infrastructure, fund retirement and support new business. But these...

Leadership drives purpose, culture drives passion, and strategy drives performance. Together, the 3Ps - purpose, passion and performance - equal profit. And profit is the life-giving blood keeping the economy...

One of the Thinkers50 Best New Management Books of 2025. By embracing the mindsets of honesty, curiosity and flexibility, Blindspotting enables you to see what others overlook, empowering you to...

This inspiring book highlights what Steve Jobs realised were the most significant lessons he had learned in his personal and professional life. In 2005 Steve Jobs gave his first and...

In Disrupt Yourself, innovator and digital media expert Jay Samit reveals how to achieve your goals and permanently alter the status quo through the art of self-disruption. In today's ever-changing...

How do you maximize your success and impact as a leader while maintaining your stamina and sanity The answer doesn't lie in simple "efficiency." It's not about making better use...

Extraordinary leaders share a passionate commitment to achieving their vision that borders and sometimes crosses the line into obsession. All In shows why obsession, if properly focused and managed, is...

"Most advertising copywriters know their fundamentals. Many of us practice them. Some of us should get back to them. "Whether one is now studying to go into the field of...

The first book to use the unexpected discoveries of neuroscience to help us make the best decisions Since Plato, philosophers have described the decision-making process as either rational or emotional:...

In the New York Times bestseller that the Washington Post called " Lean In for misfits," Sophia Amoruso shares how she went from dumpster diving to founding one of the...

Winning strategies from the three-time European Championship winner and the only football coach ever to reach the final of five international tournaments. As FIFA's most decorated female football manager and...

A collection of one-on-one discussions with 40 of the world's greatest thought and action leaders and prominent philanthropic figures. THE BUSINESS OF PHILANTHROPY features diverse insights into the power of...

Why time management is crucial for any company's success. Time is a scarce resource that is often overlooked in business and personal life. Despite its limited availability, time can be...

Dean Kamen is a secretive millionaire inventor who has been described as a cross between Thomas Edison and Willy Wonka. In February 1999 he invited Steve Kemper to write the...

This 'goldmine of concepts for understanding business and industrial organization' was originally published in 1959 but has been an influence in business schools ever since. The author combines rigorous theory...

"In No Substitute for Victory, Theodore and Donna Kinni have captured the essence of the extraordinary leadership skills and strategic vision of General Douglas MacArthur with whom I was privileged...

The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book...

Plenty of people are intelligent and have the right qualifications. But in business, to be successful, you also have to be smart and creative. This book contains 60 pieces of...

Gary Hamel, world-renowned business thinker and coauthor of Competing for the Future , the book that set the management agenda for the 1990s, now delivers an agenda for the twenty-first...

Shortlisted for the 2019 Financial Times & McKinsey Business Book of the Year. The extraordinary account of how the secretive Koch Industries became one of the largest private companies in...

Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals...