Business and Management

Wayne Berry is convinced that, to achieve the most desirable result when we are negotiating, our behaviour should be counter instinctive and based on the quality of relationships. In this...

WOW Your VIP Guests And Boost Your Business Whether you run a casino, resort, club, hotel, restaurant or conference centre, it has never been harder to compete for your guests'...

Why do good teams fail? Very often, argue Deborah Ancona and Henrik Bresman, it is because they are looking inward instead of outward. Based on years of research examining teams...

Offers an analysis of the future of our society in the information age, examining the impact of technology on economics, politics, work, communications, and our daily lives.

Your no-nonsense guide to making sense of Robert's Rules The classic Robert's Rules of Order has a proven track record of helping membership groups apply codes of conduct to serve...

"Leadership is personal. It's not about the corporation, the community, or the country. It's about you. If people don't believe in the messenger, they won't believe the message. If people...

Two leading gender experts and Harvard researchers reveal a new paradigm for fairness at work and offer professionals at every level, in any kind of organization, immediate, proven, and evidence-based...

Ignore radical social changes by clinging to hopes of restoring a past that can never be revisited or embrace change and find ways to use our new realities to create...

Underpinned by decades of research and application, Making Change Work shows that the lynchpin that connects change initiatives and their ultimate success is behavioural change. The book brings together the...

This manual follows the Advanced Level syllabus in marketing communications for the CIM syllabus. Approaching the topic of marketing from an international perspective, it contains examples and case studies, and...

Unlock progress through doubt and uncertainty The biggest threat facing modern business is the sheer complexity of an uncertain future. That, and the fact that everyone is busy. Too busy...

Praise for THE CHIEF HR OFFICER The Chief HR Officer offers the most current thinking on the evolving role of the chief human resource officer (CHRO). An essential resource for...

NEW YORK TIMES BESTSELLER One of the world's preeminent business thinkers and co-author of the bestseller, Competing for the Future, Gary Hamel has helped set the management agenda for three...

This text is the first to dedicate itself to the nonprofit sector. It provides a comprehensive overview of nonprofit and voluntary organizations, nongovernmental organizations, philanthropic foundations and civil society institutions....

'An adventure into the very human science of making breakthroughs together.' - Charles Duhigg, Pulitzer Prize-winning journalist and author of The Power of Habit The best groups are more than...

The Web has been with us for less than a decade. The popular and commercial diffusion of the Internet has been extraordinary - instigating and enabling changes in virtually every...

*Can you find the way to Davy's bar? *Do you know the Doughnut principal? *How do you make a Chinese contract? The changes which Charles Handy foresaw in THE AGE...

A leading legal scholar offers a compelling new theory to explain the meteoric rise of non-fungible tokens (NFTs) and their impact on art, business, entertainment, and society, and explains how...

The world's most-followed productivity expert reveals how to achieve more by finding joy in everything you do. The secret to productivity isn't discipline. It's joy. We think that productivity is...

How high achievers unlocked their potential. And how you can too. The phenomenal Sunday Times bestseller 'Massively motivating' Fearne Cotton 'A wealth of wisdom' Vex King 'Read this book' Ant...

The revolutionary approach to business that is transforming companies. __________________________ The definitive book on the Scrum methodology from its co-creator and the CEO of Scrum, Inc., Jeff Sutherland. Scrum is...

A scientifically-tested roadmap to getting from where you are to where you want to be - the dazzling sequel to the #2 Sunday Times bestseller High Performance. How did the...

A new, updated and expanded edition of this New York Times bestseller on how to reconstruct your life so it's not all about work A new, updated and expanded edition...

Advance Praise for Partnering with Microsoft: ' Partnering with Microsoft is the first great book about the breathtaking culture, opportunity and roadmap for joining Microsoft's 850,000 partners cutting an impressive...

Do you want to retire well, with enough money to enjoy your non-working years? For many, investments, properties, cash-flow, superannuation, or simply finding a financial planner can be completely overwhelming...

"Every business owner should read this book!" Alan Kohler How do I get rewarded for the blood, sweat and tears of building my own business? When I exit my business...

From a one-car-garage company to a multibillion-dollar industry, the rise of Hewlett-Packard is an extraordinary tale of vision, innovation and hard work. Conceived in 1939, Hewlett-Packard earned success not only...

"The chasm is where high-tech fortunes are lost... the tornado is where they are made."-- Steve Jobs, Founder & CEO, Next Computer, Inc. Now, in this fascinating sequel, Moore shows...

If product is no longer king, what is? Companies like Dell Computers, Lexus, Wal-Mart and Amazon.com have found phenomenal success by coming up with the answer-channels. The channels by which...

As Michael Fradette and Steve Michaud remind us in "The Power of Corporate Kinetics," you can't predict the future, but you can be ready for whatever it may bring. Enter...

The business success story of Microsoft taken from company archives and interviews with its leaders. This book sees the company's success not in predatory marketing, but in staying eager for...

Our lives are full of deal making situations, whether business or personal. The principles and techniques set out in this comprehensive book will show you how to get the best...

Information technology is an important component in the formulation and implementation of business strategies in the single market. 1992 is accelerating changes in the types of computer systems available to...

The fifth book in a series of books that provide purpose-driven outcomes in support of some of the most talked about subjects in life today, Purposeful Discussions demonstrates the relationship...

'In an era where innovation is like oxygen, this is a riveting read' Gopi Kallayil, Google It is a myth to consider innovation the domain of the special few inspired...

Building a business can be treacherous There is no safety net. Many start-ups fail within the first five years. One in three small businesses will cease to exist in the...

Dozens of books have been published recently on the errors and biases that affect our judgments and choices. Drawing on cognitive science, their lessons are excellent for many kinds of...

This study introduces a new business philosophy that offers companies hope for a competitive future. Hammer and Champy examine the overall nature of work and ask the question: "Why do...

Nobody has been more accurate about how to profit from the future than Faith Popcorn, who in her bestselling The Popcorn Report reports on what we'll buy, where we'll work,...

This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively. Most managers hate conducting performance appraisal discussions. What's worse, few feel confident...

This guide aims to help the reader increase both their personal success and their corporation's success. It tells the reader about the political and personal traps that they need to...

Improve customer and employee loyalty with your brand stories Your brand is the stories people share about you when you're not in the room. Whether a small, one or two-person...

In today's business world, traditional structures have been turned on their heads. Hierarchies have been flattened, monolithic organizations have collapsed, and each manager within the scaled-down enterprise which remains must...

Brainstorming is probably the best known of all the techniques available for creative problem solving. This book, by one of the world's foremost exponents of brainstorming, begins by identifying the...