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Improve customer and employee loyalty with your brand stories Your brand is the stories people share about you when you're not in the room. Whether a small, one or two-person...

In today's business world, traditional structures have been turned on their heads. Hierarchies have been flattened, monolithic organizations have collapsed, and each manager within the scaled-down enterprise which remains must...

Brainstorming is probably the best known of all the techniques available for creative problem solving. This book, by one of the world's foremost exponents of brainstorming, begins by identifying the...

"Why We Buy" is a witty and surprising report on our evolving shopping culture. This is a book about us, from moms and dads to seniors and mall rats, and...

Presents a scientific five-step paradigm that aims to increase the success rate of new products in the market place.

In Reaching for the Stars, VA advocate and mentor Rosie Shilo reveals the steps, tips and tricks used by Australia's most successful Virtual Assistants. Featuring dozens of VA stories and...

A must read book for anyone who currently owns a small/medium business or is about to start a new business venture. It is a straightforward guide to protecting business and...

All management styles have their own advantages and drawbacks. The task of the chief executive is to select and successfully implement a style that fits the needs of a corporation's...

Sometimes radical yet always applicable, Brick by Brick abounds with real-world lessons for unleashing breakthrough innovation in your organization, using LEGO--which experienced one of the most remarkable business transformations in...

"The antidote to bland writing and bland thinking" Tom Peters Funky Business tells us that difference rules, and difference comes from the way people think. In this world, we can...

Workplace bullying is widespread in New Zealand - from the boardroom to the shop floor - and there are few people who don't have a story to tell. Some people...

Reengineering's new methodologies for business process improvement are much in demand with managers in every industry. This resource explains the whats, whys and hows of business reengineering. Comprehensive and pragmatic,...

With the publication of his best-selling books "Competitive Strategy (1980) and "Competitive Advantage (1985), Michael E. Porter of the Harvard Business School established himself as the world's leading authority on...

A stirring, comprehensive look at the state of women in the workforce-why women's progress has stalled, how our economy fosters unproductive competition, and how we can fix the system that...

Struggling with cash flow? Slow growth? Slim profits? No time? Stress? Lack of fulfilment? Chronicling the true story of one entrepreneur's journey, The Mindful Entrepreneur provides a raw, brutally honest...

In the century after the Civil War, an economic revolution improved the American standard of living in ways previously unimaginable. Electric lighting, indoor plumbing, motor vehicles, air travel, and television...

Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom designed IT governance for...

Revamp your workplace culture with these 100 accessible strategies for creating a supportive, flexible, productive, and happy work environment, perfect for managers, human resource representatives, and other workplace leaders. It's...

Negotiation is a key skill for your job, your closest relationships, and even your everyday life, but often people shy away from it, feeling like they're marching into battle or...

"The most interesting book ever written about Google" ( The Washington Post ) delivers the inside story behind the most successful and admired technology company of our time, now updated...

10 Tools You Can Use Monday Morning The coauthor of the international bestseller Execution has created the how-to guide for solving today's toughest business challenge- creating profitable growth that is...

The HR Answer Book addresses 200 questions that every employer and manager needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and...

Over the last 5 years, the content marketing industry has shifted from a $165 billion dollar industry to what will be a $412 billion dollar industry within the next 12...

The business world is facing a new era of turbulence. How can individuals thrive now that all the roles are changing? how can they develop the initiative required to make...

Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. ADR involves resolving disputes of any kind outside of...

Is it cost-effective to add staff in a given area? Does a training program have a positive impacton costs and sales? In this era of increasing cost and budget justification,...

National Bestseller CNBC and Strategy + Business Best Business Book of the Year It's the biggest revolution you've never heard of, and it's hiding in plain sight. Over the past...

FRAGILE POWER provides the knowledge, confidence, and power to improve your leadership performance and achieve your goals in life, business, and sport. However, 'power is fragile' and should be used...

Over the years we've seen too many well-intentioned leaders and managers attempt and fail to implement values into their workplace. Don't repeat their mistakes. Understand values and their impact on...

Well-motivated people who are happy with their work and where they work are more likely to deliver high performance. People who work for organisations whose purpose they believe in are...

For most managers, the normal round of hectic schedules, tricky staff issues and impending deadlines are well within their management capabilities. It is the financial issues that give them headaches....

Investing this traditional pyramid of institutionalised defensiveness and territoriality requires a premeditated, purposeful, intentional and methodical leadership system that aligns what people do best with what organisations need most. The...

Life is a Choice and the Choice is Yours - Have you ever wondered if you are truly living life within choice or within a mould you believe you have...

This text focuses on the practical applicability of the concepts and frameworks of strategic management in the Australian context. It is designed for use by students of strategic management, managers...

Time and time again, executive women wake up and realise they've spent their entire careers making everyone else look good and have forgotten about themselves. Are you one of these...

I recommend this book to any leader wanting to build an exciting and dynamic organisation founded on great customer service. David Thodey If you re looking to transform the customer...

Trusted advice on successful consulting from the authors of the bestselling Guerrilla Marketing series Consulting is entering the era of the guerrilla client-buyers with a glut of information at their...

From the bestselling author of Purple Cow and This Is Marketing comes a new expert guide for leaders facing unprecedented challenges in a rapidly-changing workplace. The workplace has undergone a...

What do Citicorp, UPS, and Marriott have in common? They are "breakthrough" service providers, firms that changed the rules of the game in their respective industries by consistently exceeding customer...

This is CEO Louis V. Gerstner Jr's memoir about the turnaround of IBM and his transformation of the company into the industry leader of the computer age. When Gerstner became...

Leaders everywhere are faced everyday with the tyranny of the urgent - everyone wants things done yesterday. These same leaders are battered with the surge of information that enters their...

A top business consultant and speaker lights the path to a positive, productive work environment What do the best leaders do to achieve greatness in the modern workplace that is...