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Internet Marketing Intelligence
This text comprehensively documents the resources, delineates the tools, and demonstrates the techniques that students can utilize when conducting marketing research through the Internet. It demonstrates when, where and how...
The Nordstrom Way to Customer Service Excellence: The Handbook For
The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example. ?Howard Schultz, Chairman, Starbucks Coffee...
Why Customers Don't Do What You Want Them to Do and What to Do About
Ferdinand F. Fournies, knows that the key to selling is at once basic and revolutionary: "What successful salespeople do is to help people to buy." So he's written the only...
Jumpstart Your Customer Service: 10 Jolts to Boost Your Customer
Turn Your Customers Into Raving Fans! Great customer service can be all the difference between a mediocre company and a profitable one. In this fun and easy to read book,...
The Amazing Troll-man: Winding up the world...one comment at a time!
The Amazing Troll-Man is a collection of hilarious exchanges between one man with a mission to make us laugh and unsuspecting Facebook users with petty complaints to air. After a...
Bluffer's Guide to Public Relations: Instant Wit & Wisdom
Never again confuse leverage with loyalty, propagandism with publicity, and corporate social responsibility with a lucrative account representing a murderous but hugely wealthy Central Asian dictator. Bask in the admiration...
Copywriting Third Edition: Successful writing for design, advertising
An inspiring and essential book for everyone interested in improving the way they write . - Brian Minards, School of Advertising, Academy of Art University, San Francisco Writing copy is...
Rocket: Eight Lessons to Secure Infinite Growth
Rocket tells the story of how sixteen remarkable business leaders created great brands. Leslie Wexner tells you how he turned a two-store chain into a $6.5 billion worldwide brand called...
Copywriting
$12.00 AUD
Copywriting is the essential guide to writing good marketing copy. Not only does it address the different pieces of work that a copywriter will have to produce but it also...
Marketing Research Methods: Quantitative and Qualitative Approaches
Covering both quantitative and qualitative methods, this book examines the breadth of modern market research methods for upper level students across business schools and social science faculties. Modern and trending...
The Long Tail: Why the Future of Business Is Selling Less of More
$12.00 AUD
What happens when the bottlenecks that stand between supply and demand in our culture go away and everything becomes available to everyone? "The Long Tail" is a powerful new force...
TikTok - How to Become Famous on TikTok: A Step-by-Step Guide for
$10.00 AUD
You know how those Hollywood Stars didn't want to be on IG 4 years ago cause they thought they were cool sh*t, but now they're like "Uhoh"? "Striking a platform...
Learn Marketing with Social Media in 7 Days: Master Facebook, LinkedIn
Discover how to use social media to give your business an unbeatable competitive edge in no time! Written by an internationally renowned social media guru, Learn Marketing with Social Media...
loyalty.com
The world market for database solutions is forecast to grow at an annual growth rate of 51 percent over the period 1997-2002 to more than 113 billion dollars. In an...
Endless Referrals: Network Your Everyday Contacts into Sales
Once upon a time, "networking" meant shaking hands and passing out business cards. But in a sell-saturated world of junk faxes and telemarketing, virtually everyone - from sales reps to...
It's When You Sell That Counts
A second revised edition for investors, stock brokers and money managers providing information to identify and overcome their resistance to selling stocks, how to earn maximum profit through strategic selling...
Store Wars: The Battle for Mindspace and Shelfspace
Store Wars The battle for mindspace and shelfspace Judith Corstjens, Arrow Consultancy, Bois-le-Rois, France and Marcel Corstjens, Professor of Marketing Insead, Fontainebleau, France Fast moving consumer goods (FMCG) marketing has...
A Modern Guide to Public Relations: Including: Content Marketing, SEO,
Never write a press release again. Amy Rosenberg's no-frills guide to public relations is everything you need to know about launching a PR career or adding new skills to a...
You've Got This: The Essential Career Handbook for Creative Women
Build your dream career in any creative industry by following the practical, achievable and 100 per cent proven steps outlined in this book. Want to flourish in a creative industry...
Engage!: The Complete Guide for Brands and Businesses to Build,
The ultimate guide to branding and building your business in the era of the Social Web-revised and updated with a Foreword by Ashton Kutcher Engage! thoroughly examines the social media...
Influencers: Who are they? Where do you find them? And how do they
"Influencers are like a match in a hearth. You can't get the fire to start without them (unless you can afford to use more drastic methods). But their way of...
Cult of the Service Excellence: How to Build a Truly Customer Centric
In a quest to maintain market position and improve profits in today's fast-paced, competitive market place, organisations need to become more and more customer driven. A customer-driven organisation maintains a...
The Work Smarter Guide to Sales: The 5-week Shortcut to Superb Sales
Some people are born with a natural 'go-get-'em' approach. For most of us, however, selling does not come naturally. This book demystifies the art of getting people to buy -...
Marketing Fashion Third Edition: Strategy, Branding and Promotion
Marketing Fashion is a practical guide to the fundamental principles of marketing, branding and promotion, from creating a customer profile to developing a brand identity. The book explains key concepts...
Sell More with Science: The Mindsets, Traits and Behaviours That
The groundbreaking system scientifically proven to increase your performance and launch you to unprecedented levels of success. In sales, you need every advantage you can get. In SELL MORE WITH...
Conspiracy: A True Story of Power, Sex, and a Billionaire's Secret Plot to Destroy a Media Empire
Conspiracy theories are legion. Conspiracies are rare. And of the few that do exist, fewer are ever discovered, let alone explained. This story is the exception. In 2007, a short...
The Ultimate MBA Book: Get the Edge in Business; Master Strategy, Marketing, and Finance; Enjoy a Business School Education in a Book
If you want to be the best, you have to have the right skillset. From finance and strategy to leadership and marketing, THE ULTIMATE MBA BOOK is a dynamic collection...
From Those Wonderful Folks Who Gave You Pearl Harbor: Front-Line Dispatches from the Advertising War
In 1970 Jerry Della Femina wrote this gossip-filled, insider's account of working on Madison Avenue during the golden age of advertising. It caused a sensation, became a bestseller and established...
Building a StoryBrand 2.0: Clarify Your Message So Customers Will Listen
Since the original publication of Building A Storybrand , over one million business leaders have discovered Donald Miller's powerful Storybrand Framework and they are making millions. Now, the classic resource...
The Practice
For any artist, entrepreneur, or visionary who feels stuck, Seth Godin has a simple answer- commit to the practice. For any artist, entrepreneur, or visionary who feels stuck, Seth Godin...
Pre-Suasion: A Revolutionary Way to Influence and Persuade
$26.99 AUD
A revelatory exploration of the science of persuasion, from the author of the international bestseller, Influence. When it comes to persuasion, success can begin before you say a word. 'An...
The Work Smarter Guide to Sales: The 5-week Shortcut to Superb Sales
Some people are born with a natural 'go-get-'em' approach. For most of us, however, selling does not come naturally. This book demystifies the art of getting people to buy -...
The Digital Marketing Handbook: Create a simple strategy and grow your
From strategist, speaker and podcaster Alice Benham comes The Digital Marketing Handbook - an expert guide covering the fundamentals of marketing, filled with case studies and interviews with industry insiders.There's...
The Digital Marketing Handbook: Create a simple strategy and grow your
From strategist, speaker and podcaster Alice Benham comes The Digital Marketing Handbook - an expert guide covering the fundamentals of marketing, filled with case studies and interviews with industry insiders.There's...
Selling Naked: A Revolutionary Approach to Launching Your Brand Online
$12.00 AUD
"A candid, behind-the-scenes look at how successful direct-to-consumer brands such as Hubble are launching their businesses on platforms like Facebook and Google."-Lisa Sherman, president and CEO, the Ad Council LONGLISTED...
Meatball Sundae: How new marketing is transforming the business world
How to match the right marketing approach to your product, by legendary business thinker Seth Godin.The shiny new marketing technique isn't necessarily the right one to use. According to bestselling...
How To Make Money: An honest guide to going from an idea to a six-
How do I start a business on a budget?How do I find my first 100 customers and make my first GBP100k?How do I build a network and get my business...
Direct Marketing In A Week: Maximize Sales Through Direct Mail In
Learn in a week, what the experts learn in a lifetime.Sunday: Why use direct mail?Monday: Building and maintaining your databaseTuesday: The components of direct mailWednesday: Creative approachesThursday: Physical campaignsFriday: Digital...
The Brain Sell: When Science Meets Shopping
Science has made the leap from the lab to come to a store near you and the effects on us are phenomenal. Corporations in hyper-competition are now using the new...
BRANDLife: Concept Stores & Pop-ups: Integrated brand systems in
Concept stores are about discovery and experience. In a world of options, these stores pull together products from different lines and brands, odds and ends, to weave a story or...
Meatball Sundae: How new marketing is transforming the business world
How to match the right marketing approach to your product, by legendary business thinker Seth Godin.The shiny new marketing technique isn't necessarily the right one to use. According to bestselling...
Advertising for People Who Don't Like Advertising
This is a book by a company that dislikes advertising as much as anyone. Nevertheless, it makes adverts. It has worked with global brands to produce fashion collections and promoted...
No Bullsh*t Change: An 8 Step Guide for Leaders
SHORTLISTED FOR THE BUSINESS BOOK AWARDS - CHANGE & SUSTAINABILITY 2024'An inspiring guide for all leaders' Justine Roberts, Founder and CEO of Mumsnet'Highly recommended' Jack Parsons, CEO of The Youth...
The 22 Immutable Laws Of Branding
Everyone knows that building your product or service into a bona fide brand is the only way to stand out in today's insanely crowded marketplace. The only question is how...
The Dark Cloud [export edition]: how the digital world is [...]
$12.00 AUD
A gripping new investigation into the underbelly of digital technology, which reveals not only how costly the virtual world is, but how damaging it is to the environment. A...
No Bullsh*t Change: An 8 Step Guide for Leaders
SHORTLISTED FOR THE BUSINESS BOOK AWARDS - CHANGE & SUSTAINABILITY 2024'An inspiring guide for all leaders' Justine Roberts, Founder and CEO of Mumsnet'Highly recommended' Jack Parsons, CEO of The Youth...
Conspiracy: A True Story of Power, Sex, and a Billionaire's [...]
Conspiracy theories are legion. Conspiracies are rare. And of the few that do exist, fewer are ever discovered, let alone explained. This story is the exception.In 2007, a short blog...